Cancellation Policy:
Free Cancellation: Cancel at least 4 hours before your appointment to avoid charges.
Late Cancellation: Cancelling with less than 4 hours will incur a charge of 100% of the service price.
No Show: Missing your appointment or being over 10 minutes late will result in a charge of 100% of the service price.
Punctuality: Arrive on time. Over 10 minutes late is a No Show.
Blacklisting: Failure to pay No-Show Fees due to card issues may lead to account blacklisting, preventing future appointments.
Repeated Changes: Frequent cancellations or changes without adequate notice may result in service denial.
Refusal of Service:
We reserve the right to refuse service to anyone who:
Repeatedly arrives late or misses appointments.
Uses disrespectful, discriminatory, or abusive language/behaviour towards our staff or other clients.